What Our Customers Are Saying
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-Anonymous
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Fantastic dealership with a top-notch staff. I have had many interactions with Romney Cycles, and each time it was superb. I can't say enough good things about their customer service in every department. Oh, and by the way, Triumphs are awesome machines!
Jeff Seymour, Romney, WV -
Just what you would expect from a dealership. Honesty, timely response quality product.
Was looking to purchase a Triumph Tiger Sport 660
Had a quote from a Pittsburgh dealer / called got Jeremy (Great Guy)
Apples to Apples quote his price was so much better. Seriously thought he had the wrong model.
Could go on and on but bottom line is this.
Honest, do what you promise, when you promise and some extra's kind of people.
John the sales manager have to mention him too.
Breath of fresh air in a fee for everything society
Never been happier with a vehicle purchase
Scott Holdrenvictor holdren, weirton, WV -
I found a 2001 Suzuki quad runner 500 and contacted them and from the very first phone call was treated wonderfully by staff and sales personnel. Jeremy High highly recommend dealership was treated like family and will shop there in the future great prices and great deals highly recommend
Justin Davis, Rock Cave, WEST VIRGI -
Excellent dealership all the way around. Service (Kenny & Brian) couldnt be more knowledgeable and professional. Yamaha T700 service was excellent. Thanks guys.
Jim Blais -
A friend of ours just purchased the same RMAX 1000 and suggested we go to Romney when we decided to buy. It was the best advice we could have received. We went to many cycle shops in Westmoreland and Fayette Counties in PA and not one of them can even compare to the service, knowledge, friendliness, cleanliness, and overall customer service that was given to us. George, our Sales Associate was by far, a pleasure and portrayed exception knowledge and experience! Fantastic person. I have to say, everyone that worked there was cordial and friendly. The finance person (Jacob I believe) was also extremely helpful and considerate. We would highly recommend Romney Cycles no matter how far you have to drive! Be sure to ask for George, he was the best!
Lauri Terry Aston, Ruffs Dale, PA -
FAST TURNROUND VERY PROFESSIONAL AND HELPFUL
-Anonymous -
Just a quick note to say thank you for selling me this beautiful machine. It was a pleasure meeting Jeremy and his wife yesterday afternoon. He took great care of the machine while in transit and the delivery was made as promised. In spite of the long drive that Jeremy endured, he spent the time needed to make sure that my son and I understood the controls and major features of the machine. The transaction occurred without issue and please know that Romney Cycles has another satisfied out-of-state customer!
-Anonymous -
Travelled almost 4 hours because I had heard nothing but amazing things about Romney. Passed at least 8 other large dealers. I WAD NOT DISAPPOINTED. From the moment I crossed the threshold, the aura of the dealer was amazing. The salesman, Spencer, that helped me was amazing. He was not pushy or egotistical like a lot of salesmen are. He made my experience about ME and what would suit ME this best. Spencer was extremely knowledgeable and cemented in my mind what I already had been looking for while looking online. After 45 minutes of hemming/hawing (on my part), we agreed on a package set up and Spencer got me set up with the finance department. Regretfully, I do not remember his name, but the finance man was amazing as well. Took about 15 minutes to get financing options back. We talked and discussed multiple options. Ultimately, I chose to go a different way financially. While, I did not utilize their finance options, it was refreshing because they made the process seamless, whereas other dealers will try to "force" yo uto use their financing. The dealership itself was extremely clean and had a "homey" feel to it. EVERYONE I interacted with was pleasant, friendly and talkative. Even the "Guard dog" was friendly. They definitely take the whole "Treat customers like Family" to a new level. Will DEFINITELY send all my friends their way. They have gained a customer for life out of me.
Chris May, Mechanicsville, MARYLAND -
Kenny was very personable and accommodating. Explained everything they would do when I dropped it off. Called me later to approve repairs. When I picked up my Mule he loaded it shook my hand and said he appreciated my business. I told him I appreciated all that hes done for me. Highly recommend checking with Kenny if you need service.
Allen Davy, Old Fields, WV -
Taking the fantastic price out of the equation, Romney Cycles was a start to finish pleasure to work with. First off everyone is prompt and informative. Spencer and the sales managers broke down the price and pickup process with me in a patient manner. I was in disbelief over the price and assumed it was a trick to get me to make the 3 hour drive there. I was pleasantly wrong. The whole process took less than 15-20 minutes but I stayed an hour. Having bought other bikes and quads it was an awesome change of pace to buy a bike from a rider and not purely a salesperson. In my opinion Romney should have a podcast discussing what they like, the market and general tips. Spencer went above and beyond going over the bike and helping me load it up right. I live 30 minutes away from multiple dealers but would drive to Romney for another vehicle tomorrow. Great people, beautiful country on the ride out and worth every penny. I am going to put a lot of miles on the MT10 I got but in the meantime I am going to send everyone I know to Romney.
Robert Dean -
We upgraded my sons bike and purchased a KLX 110R L on 3 -30 -21. Jeremy High was our sales rep. He was very friendly, knowledgeable,and answered all the questions to help make a decision on what would be the best fit for my son. Jacob Buttrum who I dealt with in finance was very friendly and made the purchase easy. Thanks again!
Kevin Lauffer Martinsburg -
We purchased our first quad from Romney Cycle Center back in 1987. It was a blue YFM-100 Yamaha moto 4. Since that time we have purchased 8 more quads from Romney, an equipment trailer, and numerous accessories. Always the best price. Always the best service. Always the best experience. Never a disappointment!
Luke Pickell, Pin Oak, WV -
John Clark was my sales person. Could not have been better. John stood with me very patiently until I ended up with my Viking. From purchase to delivery. Thanks to a first class organization.
Edward Frere, Newburg, MD -
George was my sales man and a damn good one. George had all the answers to my questions and he knew what he was talking about. I am going to buy another 4 wheeler next year and have George to be my sales man again.
Richard Hoover, Baltimore, MD -
John Clark was my sales man one of the best I have ever met ! we spoke on the phone on a Wednesday about a bike I wanted but they didn't have in house so Mr. Clark said give me an hour I'll see what I can do... He called me about ten min. and said if I really had to have that bike he could get it! By Fri I was signing the papers and drove it home
Robert Waldron, fallingwaters, WV -
If you are within driving distance (302miles for me) YOU MUST go to Romney!!! Sales, Finance, & Service are the best I have ever dealt with.. Thanks Spencer for a seamless purchase... Their prices CAN'T be beat!!!!! On a scale of 1 to 10 they are an 11..... Will absolutely make all future purchases from them.
Thanks
MikeMichael Laytos, New Egypt, NJ -
Been into motorsports over 40 years buying many bikes, but this being my first purchase from Romney. How far would you drive to buy a new bike? I traveled 9 hours! Why?
Because Romney is an example how a cycle shop should be. The web site lets you meet every employee! Then their inventory is mind blowing huge. My salesman John was great, knowledgeable and answered all my questions with no surprises! Their pricing is unbeatable and they want a happy customer. All employees here want to make sure you are well taken care of including Brian in Parts, Jeff in Marketing and Dale in Finance. Thank you Romney. ps. My bike was prepped perfect!Steve ILL, Mokena, IL -
Want to thank George. He was a big help to me, very knowledgeable, and personable. Thanks for everything.
Ed Tracey, Oakland, MD -
Went Saturday Aug 4th to pick up my new 2016 Suzuki DR-Z125L! Aaron was my sales guy and he made everything easy as could be! Took me longer to drive there than it was to sign some papers and load it up! Will definitely be coming back soon to make another purchase! They had the best prices as well! Best advice applying online saves soooo much time! Thanks again guys!
Jenn Lyon -
There Great
Jason Peacemaker -
Its the BEST!!!
Tracey Turner -
Great company!
Tj Lewis -
The best customer service
Jessica Jones -
Great shop. Very helpful.
Don Liller -
Good people and great coffee.
Casey Carr -
Such a great helpful bunch of people. Great value on all bikes.. Much recommended
Conor Shaun -
Great all around people they are like family you feel right at home with these guys.
Cory Redman -
If Romney Cycles didn't carry the bike I wanted...I'd switch bikes :-)
Gary Foreman -
Wonderful place and people, love it.
Melinda Marks -
Awesome Organization, excellent customer service, best prices anywhere!! Top notch operation!!
Petey Vee Verrett -
Great customer service, good prices, will return for sure
Marlen Schfer-Mills -
Best prices and service friendly! I had a great experience here!
Cj Sipma Jr -
They did me wonderful and my brother the same way made fell like family took time to show and talk about buying the atvs
Justin Davis -
Great experience. I drove from PA to get a great deal and was worth it.
Kelly Carr Smail -
The best place to buy a bike ,I got mine there and is by far the best place to go and the people there are AWESOME
Jeff Myers -
What a great place to go and buy something off of! They are so nice and very helpful! Thanks for everything Romney cycles!
Amber Nicole -
It was worth the two hour drive to save thousands of dollars to visit Romney cycles. No one can compete.
Joshua Hess -
I was sent there by a friend and been coming back ever since, that was over 8 years ago. I recommend it to everyone I know.. They treat ya like family and the prices can't be beat.. Check em out
Steve Hamilton -
Brad P was very helpful! First time buying my fourwheeler I couldn't ask for a better sales person. Sharon timbrook explained everything about the loan process and warranty
clearly.. There are very good deals at Romney Cycles!!! :)Stacy Ann -
Really love this dealership and the folks who work there. Attended the annual camp and ride event this weekend, had a great time as usual. Thanks again for hosting!
Tom Casti -
Romney had been superb. I crashed my bike in WV 2 summers ago and they got me back on the road same-day w a brand new Suzuki Boulevard with which I just hit 19K miles today. They were able to quick-ship me a part I needed too when all the Chicago shops didn't have it. In Romney for life.
Adam Heenan -
I drove 6 hrs to purchase my new ATV at Romney Cycles. Best buying experience ever. Will definitely buy my next ATV here. Thanks guys.
Michael Gordon -
Had my first experience with Romney Cycle this weekend. Just plain awesome! Screw the online bullshit! I'd rather deal with a person. Not like other shops that will see what they can get out of your pocket. Very willing to give you a good deal. Plan on doing a lot of business here.
Gene Butts -
This place is awesome! The staff are great and very respectful without the "push" of an average sales guy. I will definitely buy here again!
Ryan Sokol -
I traveled a little over 2 hours to get the bike I wanted from Romney Cycles. The staff there is simply amazing! I showed up early on a busy Saturday morning, without any appointment, and they got the ball rolling on my purchase immediately. The staff at Romney Cycles utilized excellent teamwork to make sure the entire process goes smoothly. My salesman's names was George, but I'm sure anyone that works for Romney would be equally as awesome to deal with. If you live within a few hours like I do, I can tell you it's worth the drive! There are probably 4 other Yamaha dealers that are closer to me, but past experiences and poor customer service led me to look beyond 100 miles in my search for a bike.
Benjamin Love -
Big thanks to Romney Cycles for getting a new tire installed on my R1200GS on short notice! I was on a week long motorcycle trip when my front tire gave out and they were able to get me sorted even though they're not a BMW dealer.
Christopher Beneke -
I have been buying from Romney Cycle for years and all of the Team there are just outstanding no matter what kind of trouble your having, they get right on it and solve it as fast as they can. I have never had any problem with finding what ever I need. I would say, if your not dealing with Romney Cycle , You might not be getting a good deal.
Jerry Smith -
Romney Cycle recently held a camp and ride and made the Potomac Center the recipient of the contributions of the members who attended this years Camp and Ride Weekend Here is a photo of the presentation along with a newspaper article which will appear in the Hampshire Review. Thanks ROMNEY CYCLE from the kids and staff at Potomac CenterPOTOMAC CENTER SUPPORTED BY ROMNEY CYCLE
CAMP AND RIDE WEEKENDThe Potomac Center would like to express its sincere appreciation to Kevin Carr and Larry Presgraves of Romney Cycle and to Bob Swaim and Jon English of the Camp and Ride Weekend. These thoughtful and generous folks made the Potomac Center the recipient of the contributions of the members who attended this years 6th Annual Romney Cycle Camp and Ride Weekend, which took place on May 5, 6, and 7, 2017. Bob and Jon also donated some clothing and other useful items to the Center. Not only did they make a donation, they opened their doors to our residents allowing them to view the large inventory of motorcycles, quad runners, and side by sides.Romney Cycle has always been a good next door neighbor to Potomac Center and now we have a relationship with our new friends, Bob and Jon from the Camp and Ride.We cannot adequately express our sincere thanks to all these compassionate and generous people.Terry Beeman -
I have purchased several bikes from Kevin and his awesome staff over the years and you just can't get better than these guys!!! See you in May when the new GSX-R1000R hits the floor!!!
CJ Cohen -
Romney Cycles is a huge multi-line dealership that has not lost touch with its roots. The store is customer-focused and unfailingly friendly and supportive. The staff will go out of their way to accommodate special requests. Great dealership! I will return again in 2016 for their Camp 'n' Ride weekend!
Bruce Brown -
What a GREAT experiance i had over the weekend. Not only did i get one hell of a deal but i was amazed buy the service! Adam was fantastic! He Knew i was coming from over 8 hours away and got me in and out quickly. Couldn't stop smiling as i left the shop. I will defiantly be buying another bike here in the future! Thank you!
Eric Berding -
They stayed later to send us home happy with 2 Suzuki's four wheelers.
Donald Matlock -
Fantastic experience at Romney Motorcycles today. Bought a 2017 GSXR 750 from Brad today. Brad was a fantastic salesman, not too pushy yet steered me in the right direction.
I could not be happier with the price and customer service. I will not go to another dealership again. I drove two hours even though there is a dealership within a mile of my home.
Great job gentleman!James Lightweis -
My husband and I love this place. Bought both our dirt bikes here. Any major service such as jetting the carburetor and upgrading parts, this is the place to bring your toys. All the employees are knowledgeable and friendly! I recommend Romney Cycle to any and all!
April Foster -
Great dealer, no BS fair prices and good service.
Thomas Davy -
I want to say thank you to Brad from Romney Cycles. He was great and very helpful on the purchase of my 2016 Yamaha R1. He knew my drive was long (coming from south NJ) and when I came in he had the bike ready to go and just had a few papers to sign. He helped me load the bike on the trailer and strap it down. The dealership was very nice and everyone seemed friendly. I would recommend anyone looking for a motorcycle or off road vehicle to check them out even if it is a good distance. Their price could not be beat and am very happy with the purchase.
George Reese -
Great prices plus no bs freight or set up fees. Staff is all very friendly and helpful with making the deal.
Austin Weis -
Called over before I went and once I got there was treated very well. Traded in my gsxr 750 and came out with a fz 09 . Very good customer service would defenitly shop again here...
Rene Chavez -
My husband and I have bought 3 motorcycles from Romney and have always worked with John in Sales. It is definitely the best dealership around in terms of sales, we are from the Frederick/Carroll county area in MD and the dealerships in that area are consistently 2 to 3 grand higher on the same models of motorcycles that we were looking at. Those dealerships would also not come back with competitive prices to Romney. Romney has also hosted the best demo days. I got my second motorcycle, a GSXR 750, because of getting to ride its little brother, the 600, at a demo day there.
Kat Mary -
My better half & I purchased a 2017 Teryx 4 LE, Thursday. We are very thankful Adam & Brian helped us narrow down our choices. They are professional staff that want you to purchase only the best at a great cost. We love our Teryx! Thanks again
Allison A Brown -
I was looking to purchase a pre-owned bike. Lucky me I walked away the owner of a 2015 Yamaha V-Star 1300 that's never been off the showroom floor. The experience was awesome.
Karen Faye Spence -
When we arrived at Romney Cycles we were greeted professionally by our salesman Adam Northcraft. The whole experience in purchasing our ATV Cradle to Grave was the upmost best experience we ever had. We highly recommend anyone looking for a Motorcycle/ATV/UTV to please condsider Romney Cycles! We drove 10 hours up & back and it was well worth every minute, not to mention the money we saved.
Doug Smith -
John Clark and the rest of the crew took really good care of me. Nothing but good things to say about Romney Cycles!
Kwesi Walker -
Awesome experience! There is a dealership literally10 miles from my house and it was worth the 4 hour trip, gas, lunch, etc to travel to Romney Cycles to spend my hard earned cash. I called and spoke with Adam and discussed my wants and needs, at the end of the conversation he had me set up with a unit that would meet my needs.Financing office personnel were great, explained all my options and got me out the door fast so I could beat the snow that was coming!!!Folks I'm here to tell you I saved 1000's of dollars NO JOKE by visiting Romney.Now I cant justify driving 4 hours for basic service; however, if something serious goes wrong you can bet you ass I will be making the trip!The showroom was clean, the bathrooms were clean, the offices were clean. First impressions are everything!!Thanks you and God bless the folks at Romney Cycles
Scott Willis -
Picked up a 2017 SUZUKI GSXR on Saturday and I couldn't have been happier with my experience at Romney Cycles. I called ahead, about a week before and spoke with John who was able to give me my out the door price which included Motorcycle, taxes, title & tags "no hidden fees" (service charges, prep, or freight) helping me to save around $2,500.00. Unfortunately after a 3hr+ drive I arrived 30 mins before closing. Everyone there remained patient & positive while assisting me with finding the proper gear and getting me settled on the financial side.
Huge thanks to John (salesman), Brian (parts), Sharon (Finance) & Larry (manager) for providing excellent service and staying an hour after closing to help with purchase.
-TheoTheodore Bridge -
I bought my bike from Romney last year, saved almost $3k. The demo event is great and they really go all out with the Camp & Ride. This is a world class operation. They even provide a fly-in and ride service, they'll pick you up at the airport and bring you back to the dealership so you can ride home.
Mike Steele -
Great location, grandpa just bought a new V-Strom! It looks awesome! Really nice people there! Definitely great service! People asking if you need help with anything!! Definitely recommended! Second bike bought from them!!
Ariel Joy Reilly -
Thanks to Spencer and everyone at Romney Cycle for a great experience yesterday. Don't waste your time anywhere else. The only regret I have is not coming here first.
Josh Dillow -
I had been searching for a specific dual sport for weeks and stumbled on to Romney via Cycletrader. I wasn't even comp shopping for price, but they had exactly what I was looking for, in stock, and ended up being well over a grand less than closer dealerships. Spencer worked out the deal over the phone, I scheduled a vacation day, and happily made the 8 hr round trip. The bike was prepped and waiting on me by the front door. No surprises, no fuss, and back on the road in 30 mins. They really do have no nonsense pricing. It's not a gimmick. I wouldn't hesitate to make another trip there the next time I'm in the market for one of their brands.
Thomas Kington -
Best motorcycle shop I've ever experienced! I was looking for a WR250F for myself and four TTRs for my sons. Purchasing five bikes at once is intimidating, as it's a lot of information, research and, of course, costs. I contacted 7 dealerships around where we live, asking for help. Romney was the furthest one away (3+ hours) yet responded first. Spencer was responsive to every question and concern, even outside of business hours. Every detail was handled professionally and without a single miscommunication. Doug was also very helpful in the finance department. In the end, we went with Romney, and are so glad we did. They even delivered all five bikes to our door! I highly recommend them. Oh, and out of the seven dealerships I contacted, they beat everyone's price BY A TON. There's literally no need to look anywhere else. Call Spencer and save yourself a ton of time, money and aggravation. These guys know customer service and deliver what they say.
Michael Giroux
Awesome experience, Spencer our Salesman was great, no pressure. Our last QuadMaster 500 lasted 24 years and Spencer delivered it and our new one to our house. I love the handling and how quiet it is.